Online Help, User’s Guide, and Instruction Manual

Tools Used: Confluence, Screenpresso.

This work was published internally during my time at Cengage Learning. Due to their internal nature, only approved PDF samples are linked below.

PUMA Contract Management Tool

This project involved creating an internal user guide on a new tool Cengage adopted to help stakeholders manage licenses and contracts with the business. This was a collaborative project with two system analysts. This showcases my proficiency in wiki documentation.